Effective Date: 8/15/2026
Last Updated: 8/15/2026

[Illusium Unlimited, LLC] ("Illusium," "we," "us," or "our") operates the website illusiumofficial.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit the Site or engage our web design, technical support, or UGC services (the "Services").

By using the Site or Services, you agree to the collection and use of information as described in this policy.

1. Information We Collect

1.1 Information You Provide Directly

  • Contact information: name, email address, phone number, business name, submitted through contact forms, email, or during onboarding.

  • Billing and payment information: billing address and payment details, processed through our third-party payment processors (see Section 3). We do not directly store full payment card numbers on our servers.

  • Project materials: files, images, brand assets, credentials, feedback, and other content you share with us for the purpose of completing a project.

  • Communications: records of emails, messages, or calls related to your project.

1.2 Information Collected Automatically

  • Usage and analytics data: pages visited, time on site, browser type, device information, and referring URLs, collected via cookies and analytics tools.

  • Cookies: small data files used to improve site functionality and understand how visitors use the Site. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect to:

  • Provide, manage, and deliver the Services (web design, technical support, UGC creation).

  • Process payments and manage billing.

  • Communicate with you about your project, invoices, or support requests.

  • Improve and maintain the Site.

  • Comply with legal obligations.

  • With your consent, send occasional marketing communications (you may opt out at any time).

We do not sell your personal information.

3. Payment Processing

Payments made through the Site are processed by third-party payment processors, which may include Stripe and/or PayPal. When you make a payment, your billing and payment card information is collected and processed directly by these providers in accordance with their own privacy policies:

We receive limited transaction information (e.g., amount, date, payment status) but do not store full card numbers.

4. Sharing of Information

We may share information with:

  • Service providers: payment processors, hosting providers, email/communication tools, and other vendors that help us operate the Site and deliver Services, who are contractually obligated to protect your data.

  • Legal compliance: if required by law, subpoena, or to protect our rights, property, or safety, or that of others.

  • Business transfers: in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections.

We do not share your personal information with third parties for their own independent marketing purposes without your consent.

5. Data Retention


We retain client information (including project files, billing records, and communications) for as long as necessary to fulfill the purposes described in this policy, comply with legal/tax obligations, and resolve disputes. You may request deletion of your data, subject to legal retention requirements (see Section 7).

6. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete personal information we hold about you.

  • Object to or restrict certain processing.

  • Request a copy of your data in a portable format.

  • Opt out of marketing communications at any time.

California Residents (CCPA/CPRA): You have the right to know what personal information is collected, request deletion, and opt out of the "sale" or "sharing" of personal information (we do not sell personal information). To exercise these rights, contact us using the information in Section 10.

To exercise any of these rights, contact us at the email below. We may need to verify your identity before fulfilling certain requests.

8. Children's Privacy

The Site and Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.

9. Third-Party Links

The Site may contain links to third-party websites or tools. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Illusium Unlimited, LLC
Email: support@illusiumofficial.com

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site after changes are posted constitutes acceptance.

PRIVACY POLICY